Compliments and Complaints

We are always seeking to improve on the quality of education we provide for children with SEND and we are keen to hear from parents around their child’s experience. We would also you’re your views about the content of our SEND Information Report.

Compliments are well received and can be passed on directly to staff and the SENCO, or formally through our regular questionnaires to parents/carers.

We hope that complaints about our SEND provision will be rare. However, if there should be a concern the process outlined in the school complaints policy should be followed. Complaints concerning any aspects of Dene Academy’s SEND Policy should be addressed to the Headteacher.